SHOCK ALZ

Warranty

Coverage

Our warranty covers manufacturing and material defects under normal use in accordance with the product's technical specifications. We commit to repairing or replacing any product found to have a manufacturing defect within the warranty period, ensuring the highest levels of quality and performance.

Duration

12 months from date of purchase

Exclusions

The warranty does not cover damage resulting from misuse, incorrect installation, unauthorized modifications, or abnormal electrical conditions such as overvoltage or overload.

It also excludes damage caused by external factors or use outside the technical parameters specified by the manufacturer.

Claims Process

To submit a warranty claim, please contact our team with proof of purchase and a clear description of the issue. Our technical team will review the request and provide the appropriate solution as quickly as possible.

We work to make the warranty process simple and fast for our customers, because your satisfaction and trust are the foundation of our partnership.